Frequently Asked Questions
Find answers to common questions about our services and policies.
ABOUT GRWTEE
What is GRWTEE?+
GRWTEE stands for Get Ready With Tee. We are a professional styling service that primarily offers virtual styling for convenience, but we also provide physical styling on request.
Do you sell clothes?+
No, we do not sell clothes directly. However, we offer personal shopping services where we source and purchase pieces based on the curated looks from your styling session.
Do you only style African brands?+
No. While we are passionate about promoting and showcasing African designers, we style across both local and international brands to suit your needs and preferences.
BOOKING & SERVICES
Are you available to travel?+
Yes, we are available to travel for styling. Availability may vary by country, and travel styling requests follow a defined process.
How do I book your services?+
Fill out the intake form through our link in bio or reach us via email/DM.
Do you offer express styling?+
Yes. Express styling is available at an additional cost for urgent or last-minute bookings.
Can I retain you for regular styling?+
Yes, through our Contract Styling Service—retain us weekly or monthly for a set number of curated looks.
PAYMENT & POLICIES
What happens if I need to cancel my booking?+
All bookings are non-refundable, but you may reschedule within a specific timeframe. Contact us to arrange.
What are your payment terms?+
100% payment is required upfront before any service. All payments are strictly non-refundable.
What payment methods do you accept?+
We accept payments in Naira or USD via Taj Bank (Naira) or Cashapp (USD). See Payment page for details.
How long does it take to receive my lookbook?+
Standard delivery: 6–10 working days. Express styling: 1–3 working days with a 20% surcharge.
Can I get revisions on my lookbook?+
Yes, up to a maximum of 3 rounds of revisions per booking.
Who pays for travel costs for physical styling?+
The client bears all travel, feeding, and accommodation expenses, payable upfront alongside the styling fee.